Field notes

Notes on first impressions, video, and the quiet art of converting visitors.

Short, useful pieces from the team building heyly.io — about why websites stay silent, what makes a 30-second greeting work, and how the small humans behind the brand still win on the internet.

16 articlesLast updated June 3, 2026

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How agencies build trust on their website

Every agency site sounds the same. Here is how the ones that win answer the question prospects are really asking: will I get the people I met in the pitch?

Riin5 min

How consultants build trust on their website

Consultants sell judgment — the least tangible thing there is. Here is how to make a stranger believe your thinking is worth paying for, before you have thought about their problem.

Riin5 min

How coaches build trust on their website

Coaching is the hardest field to earn trust in online: crowded, unregulated, intimate. Here is what actually works when transformation language has stopped meaning anything.

Riin5 min
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